FAQ´s

Q. Why should I download this app for my kid?

A. This App is developed on the pedagogical principle of learning. Counting numbers, learning the different sounds of animals, learning size, distance, patterns & grouping, differentiating between big and small, far and near, etc. this enhances the child’s memory and makes learning more fun.

 

Q. On which devices does the Ben & Bella App work?

A. Ben & Bella can be played on the iPad, iPhone, iPod, Android Phones & Android Tablets.

 

Q. If I have an issue with the application where can I go for help?

A. Any issue faced by you while playing the app on your device you can simply write your query and email it to benandbella@witsindia.com. And we will provide you with a solution immediately.

 

Q. Where can I download it from?

A. You can download Ben & Bella from the iTunes store or from the following link: https://itunes.apple.com/us/app/discover-english-ben-bella/id694662410?ls=1&mt=8
It can also be downloaded from Google Play store for Android devices: https://play.google.com/store/apps/details?id=com.witsindia.benandbellaatzoo

 

Q. How much does the app cost?

A. The app is free.

 

Q. Which OS version do I need for this App?

A. iPad, iPhone & iPod: iOS 6.0 & above.
Android: 4.0.3 & above.

 

Q. How big is the download file?

A. The download file is 50 MB for iOS and 68 MB for Android devices.

 

Q. Who developed the Ben & Bella App?

A. WITS Interactive Pvt. Ltd. has developed this application. You can learn more about us from our website www.witsindia.com

 

Q. Is Ben & Bella localized in any other language other than English?

A. No. Ben & Bella is only in English, as the whole idea is to enhance the English language for kids.

 

Q. How do I give you feedback/ideas on how the app can be improved?

A. We'd love to hear from you if you have suggestions on how we can improve the app or even complaints. We take all feedback very seriously. You can write to us at benandbella@witsindia.com and we will do our best to improvise and make changes if necessary.

 

Q. How do I remove the Application from my device?

A. iPad, iPhone & iPod - In order to remove the app from your device, simply hold down the Guardian icon on your iPhone, iPad or iPod touch. When the icon begins to 'shake' tap the delete icon. For deleting the app from your iTunes account, simply highlight the app with the cursor and press the 'delete' key.

Android devices - Visit your device's Settings menu > Apps or Application manager (this may differ depending on your device). Touch the app you’d like to uninstall. Select Uninstall.

 

CONTACT US

Write to us: benandbella@witsindia.com

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